Privacy Policy
This Privacy Policy describes how InvCounts ("we," "us," or "our") collects, uses, and shares information when you use our websites, applications, and services (collectively, the "Services"). By using the Services, you agree to this policy.
1. Information we collect
We may collect:
- Account and contact data: name, email address, company name, and similar details you provide when you register, sign in, or contact us.
- Usage and device data: log data, approximate location derived from IP address, browser type, and diagnostic information to operate and secure the Services.
- Inventory and business data: information your organization enters into the product (for example, items, counts, locations) processed solely to provide the Services.
2. Analytics and session recordings (Microsoft Clarity)
We use Microsoft Clarity, a web analytics product offered by Microsoft Corporation, on our marketing website and related public pages. Clarity helps us understand how visitors use the site through session recordings, heatmaps, and related analytics.
When Clarity is enabled, Microsoft may process data about your visit, including how you interact with pages (for example clicks, scrolls, and navigation), technical information such as browser type and device type, and approximate location derived from your IP address. This processing is performed by Microsoft as described in the Microsoft Privacy Statement and Microsoft’s disclosures for Clarity. We use this information to improve our website and product experience.
Recording notice: By using pages where Clarity is active, you understand that your interactions may be recorded and analyzed as part of these analytics. If you do not wish to be included, you can adjust your browser settings (such as blocking third-party cookies or using privacy-focused browsers or extensions), subject to how Clarity is configured on our site.
3. How we use information
We use information to:
- Provide, maintain, and improve the Services;
- Authenticate users and prevent fraud and abuse;
- Communicate about your account, security, and product updates;
- Comply with legal obligations and enforce our agreements.
4. Legal bases (EEA, UK, and similar regions)
Where required, we rely on performance of a contract, legitimate interests (such as securing our Services and understanding aggregate usage), or consent, as appropriate for the processing activity.
5. Sharing
We do not sell your personal information. We may share data with subprocessors that help us host, analyze, or support the Services under strict confidentiality and data-processing terms, and when required by law or to protect rights and safety. Microsoft processes Clarity data as described above.
6. Retention
We retain information for as long as your account is active or as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Security
We implement technical and organizational measures designed to protect information against unauthorized access, loss, or alteration. No method of transmission over the internet is completely secure.
8. Your choices and rights
Depending on your location, you may have rights to access, correct, delete, or export personal data, or to object to or restrict certain processing. To exercise these rights, contact [email protected]. You may unsubscribe from marketing emails using the link in those messages.
9. International transfers
If we transfer personal data across borders, we do so with appropriate safeguards as required by applicable law.
10. Children
The Services are not directed at children under 16, and we do not knowingly collect their personal information.
11. Changes
We may update this policy from time to time. We will post the revised policy on this page and update the "Last updated" date. Material changes may be communicated through the Services or by email where appropriate.
12. Related terms
Use of the Services is also governed by our Terms of Service.
13. Contact
Privacy questions: [email protected]